FAQ

FanWear Collective FAQ

1. What is FanWear Co?

FanWear Co is a supporter tee clothing line that offers high-quality, custom-designed tees for athletes of any sport or sports teams, influencers, personalities, groups, fundraisers and more.

2. Can I request a custom design tee for myself?

Yes, we offer custom design services for bulk orders. Please contact our customer service team for more information on custom designs.

3. Why sell my own custom tee through FanWear Co?

If you're looking to raise funds to support your career as an athlete, musician, influencer, or for a charity or community group, this opportunity offers you a way to do so with no upfront costs. You'll receive a generous commission on each shirt sold, with no minimum orders required. Additionally, all aspects of marketing, design, production, and shipping are taken care of for you. This opportunity comes with no catches, providing you with a hassle-free way to raise money for your endeavours.

4. How can I contact FanWear Co for further assistance?

You can reach out to our customer service team via email at hello@fanwear.com.au or through our website's contact form. We are here to help with any questions or concerns you may have.

5. How can I place an order?

You can easily place an order on our website by selecting the tee design you like, choosing the size and quantity, and proceeding to checkout.

6. What sizes are available for your tees?

Our tees are available in a wide range of sizes, from Small to 4XL. Kids sizing is also available ranging from Size 2- Size 12. You can refer to our size chart for more information on sizing.

7. How long will it take to receive my order?

Orders are typically processed and shipped within 1-2 weeks from the pre-order end date. Shipping times vary depending on your location. You will receive a tracking number once your order has been shipped.

8. What is your return policy?

We accept returns for damaged or defective items within 14 days of delivery. Please refer to our returns policy page below.  Or contact our customer service team to initiate a return and receive further instructions.

9. Do you offer international shipping?

Yes, we offer international shipping to selected countries. Shipping rates and delivery times may vary depending on your location.


10. Can I track my order once it has been shipped?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.